Technology background

Risk Allocation

Effective Date: March 17, 2026

17) Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRONGROVE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY, AVAILABILITY, OR UNINTERRUPTED OR ERROR-FREE OPERATION.

DNS behavior depends in part on third-party resolvers, caches, registrars, registries, networks, certificate authorities, identity providers, browsers, email systems, and other systems outside our control. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, OR SUITABLE FOR EVERY USE CASE, OR THAT ANY DOMAIN-RELATED REQUEST WILL BE APPROVED, COMPLETED, RENEWED, RESTORED, OR REMAIN IN EFFECT.

WE DO NOT WARRANT DNS PROPAGATION TIMING, CACHE EXPIRATION BEHAVIOR, RESOLVER ACCEPTANCE, EMAIL DELIVERABILITY, CERTIFICATE ISSUANCE, WHOIS OR RDAP ACCURACY MAINTAINED BY THIRD PARTIES, OR INTEROPERABILITY WITH ANY SPECIFIC PROVIDER, SOFTWARE, NETWORK, REGISTRY, REGISTRAR, OR PLATFORM.

BETA SERVICES ARE PROVIDED WITHOUT ANY WARRANTY AND MAY NEVER BECOME GENERALLY AVAILABLE.

18) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

18.1 Excluded damages

NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, ANTICIPATED SAVINGS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

18.2 Liability cap

IRONGROVE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE, THESE TERMS, OR THE POLICIES WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO IRONGROVE FOR THE AFFECTED SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

18.3 Free and Beta Services

FOR FREE PLANS, TRIALS, OR BETA SERVICES, IRONGROVE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO SUCH SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

18.4 Exceptions

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO:

(a) YOUR PAYMENT OBLIGATIONS;

(b) YOUR INDEMNIFICATION OBLIGATIONS; OR

(c) LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

18.5 Claim deadline

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE EVENT GIVING RISE TO THE CLAIM.

19) Indemnification

19.1 By Irongrove

We will defend and indemnify you against third-party claims alleging that the Service, as provided by us and used by you in accordance with these Terms, directly infringes a valid third-party intellectual property right, subject to your prompt notice, reasonable cooperation, and our sole control of the defense and settlement. We have no obligation for claims arising from Customer Content, domains, records, third-party services, combinations not supplied by us, modifications not made by us, or use in violation of these Terms.

If the Service becomes, or we reasonably believe it may become, the subject of such a claim, we may at our option: (a) procure the right for you to continue using the affected Service; (b) modify or replace the affected Service so that it is non-infringing; or (c) terminate the affected Service and refund any prepaid, unused fees for the terminated portion of the then-current paid term. This Section states our sole and exclusive liability, and your sole and exclusive remedy, for such claims.

19.2 By you

You will defend, indemnify, and hold harmless Irongrove and its Affiliates, officers, directors, employees, contractors, agents, registrar partners, subprocessors, and service providers from and against any third-party claims, demands, actions, proceedings, damages, judgments, settlements, liabilities, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising from or relating to:

(a) your Customer Content;

(b) your domains, DNS records, configurations, or domain-related requests;

(c) your misuse of the Service;

(d) your violation of these Terms, the Policies, or applicable law;

(e) your infringement or violation of any third-party rights;

(f) fraud, abuse, spoofing, impersonation, phishing, malware, spam, deceptive conduct, or other prohibited activity connected to your Account or content; or

(g) unauthorized access caused by your failure to safeguard credentials or access controls.

19.3 Indemnity procedure

The indemnified party must provide prompt notice of the claim, reasonable cooperation at the indemnifying party's expense, and allow the indemnifying party sole control of the defense and settlement, except that the indemnifying party may not settle any claim in a manner that admits fault or imposes non-monetary obligations on the indemnified party without the indemnified party's prior written consent, not to be unreasonably withheld.

© 2026 Irongrove LLC. All rights reserved.

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